CORONAVIRUS Resources and Information

During this time of uncertainty, we want to work closely with our individuals, families, and providers to ensure that individuals receive the essential supports that they need. The following is an update of what we know and what we can do to assist you. UPDATED 6/5/2020

Our Provider Liaison, Sarah Hess, is here to assist you during this emergency. Sarah has worked in residential care and adult day service, and this real-world experience means she understands the challenges that you face. She is skilled in creative problem solving, and is an expert at helping providers. Please call or email her if you have any questions.

IF CHANGES FOR INDIVIDUALS ARE NEEDED FOR ANY REASON, contact the SSA and SSA Supervisor.

Updates

BCI/FBI checks are free for providers during this time for new staff.  This is done at the HR building on the DD of Clark County campus by appointment only. Call Lisa Williams at 937-346-0747 in order to make an appointment for fingerprinting.  There are no walk-ins accepted.

Please consider working for an agency provider.  Contact Sarah Hess for assistance in finding an agency in need of staff.

Clark County EMA Resource Request Procedures (4-6-20) Are you in need of supplies? Contact United way for food/cleaning supplies, or Clark County EMA/Health Department for medical supplies. *These are only available for health care agencies.  We do have face masks here at DD of Clark County so please reach out to Sarah Hess if you’d like to come get some.

Direct Support Professional Onboarding & Training

  • See current guidance
  • No changes for medication administration training requirements, although some virtual classes are being offered. Please contact us for more information.  Skills assessments must still be done in person.
  • Delegated nursing-delegation can be done via video chat AT THE NURSE’S DISCRETION.  This has always been allowed as the rule does not have a face-to-face requirement.  The delegating nurse is still required to ensure rule requirements are met in order to delegate.  If the nurse feels this can be safely done via video chat, that is at their discretion.  See rule.

Adult Day Guidance

  1. Facility-based services have been allowed to reopen on a limited basis, must complete the risk assessment process with the service team, and submit a provider assurance form to DODD to complete a virtual tour of the facility BEFORE returning to facility-based services. (See Guidance under “Provider Assurance Process” ).
  2. Change Service delivery such as providing services in a residential setting or Contract with residential care agencies (see Guidance under “Personnel Flexibility” ).
  3. Provide services with no more than 10 people (including staff) in a confined space.  Each group must have access to separate entrances, bathrooms, and assigned staff.  (See Guidance  under “Mandatory General Requirements”).
  4. Add HPC to existing certification.  The provider may apply through DODD’s Provider Services Management (PSM) system to have HPC added to their existing certification.  Once the application has been submitted, the provider can utilize the Communicate feature within PSM to alert DODD that the application is a request to add HPC to an existing certification for an Adult Day Support or Vocational Habilitation provider.  Upon receipt of the alert through the Communicate feature within PSM, DODD will expedite the processing of the application for HPC.  The provider will be able to bill HPC through DODD’s eMBS for services rendered for any date on or after the date the application is submitted.
  5. Additional ways to provide ADS and Voc Hab providers may provide HPC services and get reimbursed-See Guidance under “Personnel Flexibility”

Residential Shortages

  1. Natural Supports-reach out to family members, friends, and neighbors to provide care where possible.
  2. Remote Supports-when appropriate, it can help fill gaps, provide 24/7 support, and can be tailored to fit the need.  Contact the SSA for details.
  3. Residential Respite- when a person needs to temporarily move into a group setting or temporarily reside and receive support from an agency provider
  4. Day program providers are encouraged to assist HPC providers as many programs have not returned to normal capacity and may have employees in need of hours.
  5. You may need to prioritize staffing. Those that are able to be safely served with less staff time or in lower ratios can be.
  6. If you need to consolidate homes and serve individuals from different homes together, that is fine. Please make sure you reach out to the family or guardian when you can, and please let the SSA know where the individual will be.
  7. Community activities can be stopped if the individual and team determine it is unsafe
  8. “On behalf of services” may be utilized to provide food and supplies to individuals who should not leave their homes.
  9. The team may make the determination to access another HPC provider to provide the required support for some or all shifts.
  10. Contract with ADS agencies (see Guidance)
  11. Independent providers-continue serving those who need it.  If you have no one to serve at this time, reach out to support residential agency providers. We can help assist you with connecting with a provider as well.

Many Clark County DD employees will continue to work remotely to protect the health and safety of all and all face-to-face meetings will now be conducted by email, phone, or video conferencing. They can still be reached by email and phone.  If you need immediate assistance, call the SSA On-Call at 937-215-6983.

No visitors are allowed on campus at this time.

More Resources

Independent Provider Q&A While the first question is outdated, the premise/answer is still the same.

Sample Employee Sharing Document (fillable) – This template is a starting point for you and you should still consult your own legal counsel as you enter into these types of agreements.

DODD Guidance Updates

Subscribe to DODD to receive future guidance and updates.  Find previous published news here.

DODD COVID-19 Resources and Support web page for department communications and links to helpful resources.  This has links to all current guidance related to COVID-19.

DODD support teams are available and consist of staff ready to help county boards and providers.

DSP Connection offers resources and information to direct support professionals in the developmental disabilities field.

Provider Assurance Form

COVID-19 Symptom Monitoring Log