CORONAVIRUS Resources and Information

Our Provider Liaison, Sarah Hess, is here to assist you during this emergency. Sarah has worked in residential care and adult day service, and this real-world experience means she understands the challenges that you face. She is skilled in creative problem solving, and is an expert at helping providers. Please call or email her if you have questions.

During this time of uncertainty, we want to work closely with our individuals, families, and providers to ensure that individuals receive the essential supports that they need. The following is an update of what we know and what we can do to assist you.  This may change and, if so, we will keep you informed.  Feel free to call us with any questions or concerns you have.

IF CHANGES FOR INDIVIDUALS ARE NEEDED FOR ANY REASON, contact the SSA and SSA Supervisor.  If you have questions, contact


BCI checks are free for providers during this time for new staff.  Appointment only.  The Clark DD HR dept. is available to provide fingerprinting for BCI/FBI background checks at no cost to providers. Call Cherie at 937.328.4630 in order to make an appointment for the fingerprinting.  No walk-ins.

Unemployment is only 50% of regular wages. Please consider working for an agency instead for 100% wages. Contact Sarah Hess for assistance in finding an agency in need of staff.

Are you in need of supplies? Contact United way for food/cleaning supplies, or Clark County EMA/Health Department for medical supplies.  *These are only available for health care agencies.

Expediting New Hire Onboarding

  • Condensed training requirements for new DSPs
  • Sharing DSPs-Written statement from primary employer confirming DSP has current trainings and checks-individuals specific trainings and site emergency response training are still required.
  • No changes for medication administration training requirements.
  • See guidance
  • delegated nursing-delegation can be done via video chat AT THE NURSE’S DISCRETION.  This has always been allowed as the rule does not have a face-to-face requirement.  The delegating nurse is still required to ensure rule requirements are met in order to delegate.  If the nurse feels this can be safely done via video chat, that is at their discretion.  See rule.

ADS Closure Updates

  1. Change Service delivery such as providing services in a residential setting – See Guidance.
  2. Contract with residential care agencies (see Guidance).
  3. Provider services with no more than 10 people (including staff) in a confined space.  Each group must have access to separate entrances, bathrooms, and assigned staff.  See Guidance for more information. 

  4. Add HPC to existing certification.  The provider may apply through DODD’s Provider Services Management (PSM) system to have HPC added to their existing certification.  Once the application has been submitted, the provider can utilize the Communicate feature within PSM to alert DODD that the application is a request to add HPC to an existing certification for an Adult Day Support or Vocational Habilitation provider.  Upon receipt of the alert through the Communicate feature within PSM, DODD will expedite the processing of the application for HPC.  The provider will be able to bill HPC through DODD’s eMBS for services rendered for any date on or after the date the application is submitted.

    Electronic Visit Verification (EVV) is not a barrier to providing additional needed HPC. See Guidance for more information. 

  5. Will the closed day providers be paid while restricted from operating? See Guidance for more information. 

    The financial sustainability of day service and the wellbeing of the workforce, especially DSPs, is incredibly important to DODD.

    To maintain revenue to continue operations and to pay DSPs to work, DODD will soon be issuing two weeks of payments to providers of Adult Day Support, Vocational Habilitation, Group Employment, Integrated Employment, and Non-Medical Transportation (NMT) services.

Residential Shortages

  1. Natural Supports-reach out to family members, friends and neighbors to provide care where possible.
  2. Remote Supports-when appropriate, it can help fill gaps, provide 24/7 support, and can be tailored to fit the need.  Contact the SSA for details.
  3. Residential Respite- when a person needs to temporarily move into a group setting or temporarily reside and receive support from an agency provider
  4. Day program providers are encouraged to assist HPC providers when possible as day programs close.
  5. You may need to prioritize staffing. Those that are able to be safely served with less staff time or in lower ratios can be.
  6. If you need to consolidate homes and serve individuals from different homes together, that is fine. Please make sure you reach out to the family or guardian when you can, and please let the SSA know where the individual will be.
  7. Community activities can be stopped if you determine it is unsafe for the individual
  8. “On behalf of services” may be utilized to provide food and supplies to individuals who should not leave their home.
  9. The team may make the determination to access another HPC provider to provide the required support for some or all shifts.
  10. Contract with ADS agencies (see Guidance)
  11. Independent providers-continue serving those who need it.  If you have no one to serve at this time, reach out to support residential agency providers.

Many Clark County DD employees will be working remotely to protect the health and safety of all and all face-to-face meetings will now be conducted by email, phone, or video conferencing.  They can still be reached by email and phone.  If you need immediate assistance, call the SSA On-Call 937-215-6983.


More Resources

Independent Provider Q&A

Sample Employee Sharing Document (fillable) – This template is a starting point for you and you should still consult your own legal counsel as you enter into these types of agreements.

DODD Guidance Updates

Subscribe to DODD-They’ve sent several communications on COVID-19 already.  Find news here.

DODD  web page for department communications and links to helpful resources

DODD support teams are available and consist of staff ready to help county boards and providers.

DSP Connection offers resources and information to direct support professionals in the developmental disabilities field.